Dolap, CRM Senior Specialist

Ad: Vildan

Soyad: Özer

Eposta: vildan.ozer@trendyol.com

Firma Adı: Trendyol

Şehir: İstanbul(Avr.)

Firma Adı: Trendyol

Pozisyon Adı: Dolap, CRM Senior Specialist

Pozisyon Tipi: Sürekli/Tam Zamanlı

Alınacak Kişi Sayısı: 1

İş Alanları: Pazarlama

Adayın Çalışacağı Şehir:

İş Tanımı ve Genel Nitelikler: Join us and be a part of this exciting opportunity!

Our purpose is to create the greatest positive impact in our country and ecosystem by enabling commerce, empowered by technology!
We are a Tech company - Technology is the driver, e-commerce is the outcome. We were established in 2010 to provide a seamless e-commerce experience to our customers and SMEs. In ten years, we became the largest e-commerce company in Turkey, as well as one of the leading global platforms. Trendyol is the 1st Turkish company to achieve the decacorn status and the most valuable private internet company in the EMEA region.
We will continue to grow with Trendyol Tech; one of the leading R&D centers, our last-mile delivery solution (Trendyol Express), instant grocery and food delivery through its own courier network (Trendyol Go), digital wallet, consumer-to-consumer channel (Dolap) and many other services. We are scaling fast and profitably, expanding into international markets.
Our culture is at the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We learn from our mistakes, direct and open feedback is at the core of our culture. If you want to learn, grow and deliver; are result-oriented, love teamwork, appreciate open communication, learning and iteration, and make decisions with data, Come, join our tribe!
Dolap, leader of growing second-hand ecommerce market in Turkey, was established in 2016 by three partners. Dolap, which joined Trendyol in 2018, is the market leader for the last 3 years! It continues its activities with 32 million products in 420 different categories and for 8.8 million users.

YOUR PROFILE
BS/BA in Engineering, Marketing, Business or a related field
3+ years of experience in CRM or a related role with a focus on campaign management, optimization, data analysis and reporting
Strong analytical skills and experience of working with data
Good written and verbal communication skills in English
Coding skills: ability to code in one or more languages or willing to learn (SQL, Python)

YOUR CHALLENGE
Constantly analysing user-base and dividing it into different segments. Optimizing these segments for better volume & impact.
Management and continuous optimization of CRM communication channels such as Push, Email, SMS, In-app notification, Pop-ups.
Performing A/B tests on messages, creatives, scheduling, targeting, triggers, incentives, and landing pages.
Split and optimize discount budget to generate more incremental value (i.e. New buyers, New sellers, Revenue, Recovered Buyers)
Planning, running and evaluating seamless CRM campaigns with sequent messages on the particular audiences.

WHAT IS IN IT FOR YOU?
Opportunity to take responsibility from day one, improve your skills and learn continuously
Open communication, teamwork and strong company culture
Strong focus on talent, not titles!
Chance to shape the future of e-commerce and experience agility at its best!
Being part of our cross-functional, diverse and dynamic team.

For applications: https://jobs.lever.co/trendyol/f9ca4a26-9c3c-43d2-897c-4f35c144bf6e/apply