Account Manager

Ad/NameCansel

Soyad/Family NameMesut

Eposta/E-mailcareer@doktar.com

Firma Adı/Company NameDoktar Technology A.Ş.

Şehir/Cityİstanbul(Avr.)

Firma Adı/Company NameDoktar Technology A.Ş.

Pozisyon Adı/Position NameAccount Manager

Pozisyon Tipi/Position TypeSürekli/Tam Zamanlı

Alınacak Kişi Sayısı/Number of Employee to be Recruited1

İş Alanları/Fields

• Mühendislik / Engineering
• Müşteri İlişkileri / Customer Relationship
• Yönetim / Management
• Diğer / Other

Adayın Çalışacağı Şehir / Cityİstanbul(Avr.)

İş Tanımı ve Genel Nitelikler /Job Description and General Qualifications

Job Title: Account Manager
Doktar Technologies Sariyer, Istanbul, Türkiye (Hybrid)

About Doktar
Doktar Technologies is a leading Agritech company, headquartered in the Netherlands and operating globally. Doktar develops cutting-edge hardware, software, and sustainability programs that empower multinational companies and farmers to make data-driven decisions. Leveraging IoT, remote sensing, machine learning, and artificial intelligence, Doktar drives smarter and more sustainable agri-food value chains — enabling healthier, more accessible food, supporting regenerative farming, and helping combat climate change.

About the Role
We are looking for an Account Manager to own end-to-end B2B account management for our agricultural market insight platform, API-based integrations, and custom application development clients.

This role acts as the primary coordination point between enterprise clients and internal teams, ensuring structured communication, disciplined execution, and high client satisfaction.
While this is a business-focused position centered on managing customer relationships, experience working alongside technical teams and coordinating technical project delivery is essential.

Main Responsibilities
Own end-to-end B2B account management for assigned enterprise clients
Lead recurring operational meetings and manage structured follow-ups
Coordinate field operations and data collection execution processes
Classify incoming requests (maintenance vs. new feature)
Evaluate scope alignment based on client agreements
Prepare commercial offers for new feature requests
Track execution with Software, QA, Product, and Data teams
Manage onboarding and structured intake for new and potential clients
Support additional accounts during seasonal workload peaks

Specific Requirements
Bachelor’s degree from a reputable university (Business, Engineering, Economics, or related fields preferred)
1–3 years of experience in B2B account management, client success, or similar client-facing roles
Experience in SaaS, enterprise software, API-based or data-driven projects is a plus
Strong stakeholder management and professional communication skills
Experience coordinating cross-functional teams and managing multiple priorities
Advanced English required (Arabic is a plus)

Required Skills
Strong enterprise client communication and expectation management
Ability to interpret agreements and manage scope and change requests
Structured project coordination and execution tracking
Analytical and organized thinking with clear prioritization
Technical fluency (understanding APIs, mobile/web flows, and data processes — no coding required)
High-quality written documentation and meeting management
Commercial awareness and proposal preparation capability
Ability to manage seasonal workload intensity professionally

What We Offer
Opportunity to work in a purpose-driven international agritech company
Strong learning culture and career development opportunities
Annual performance bonuses
Company share options
Private health insurance that also covers junior family members
Lunch and transportation allowances